Terms & Conditions

Terms and conditions of use

Raplap® is a one stop platform for all the needs of bakeries and restaurants. Being a premium supplier of quality products, we are highly potential and committed to our work and value the trust placed by you in www.Raplap.com. Counting on the quality control and customer's satisfaction, we join the hands with our partner "RAPLAP® Private Limited", along with many leading food brands. To keep satisfactory business relations, we insist upon the highest standards for your secure transactions and customer information privacy.

These terms and conditions of use ("Terms of Use") of the Website www.Raplap.com (hereinafter referred to as "Raplap®" or "the website") and the users/ registrants of the Website ("You" or "Your" or "Yourself" or "User") describe the terms on which Raplap® offers You access to the Website and the Services (as defined below) through the Website.


www.Raplap.com ("Website") is an Internet based portal. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Raplap® at its sole discretion and posted on the Website, including the imposing of an additional charge for access to or use of a Service.

Raplap® shall not be required to notify you, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. You are requested to regularly visit the home page i.e. www.Raplap.com, to view the most current Terms of Use. The responsibility shall cast upon you to check these Terms of Use periodically for changes.


(i) These terms and conditions shall govern your use of our website.

(ii) By visiting/using this Website or any facility or Service provided by this Website in any way; or merely browsing the Website, it shall be deemed that You agree that You have read, understood and agreed to be bound by these Terms of Use and the Website's Privacy Policy available at the homepage, www.Raplap.Com, in full; Accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you shall not use our website, in any manner.

(iii) If you [register with our website, submit any material to our website or use any of our website services], the same shall be deemed to be expressly in agreement with these terms and conditions.

(iv) The prices and availability of items are liable to change without earlier notice at the sole circumspection of Raplap®.

(v) The sizes gave in the site may not be exact; there can be a deviation up to +/ - 10%.

(vi) We have bent over backward to show the colors of our items that show up on the site as precisely as possible. Be that as it may, as the actual colors you see will rely on upon your screen, we can't ensure the precision of colors showed.

(vii) Raplap® will not entertain any complaints after 2 days, once the product is delivered.


(i) You must be at least [18] years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age. If you do not confirm to the said qualification, you shall not be permitted to avail of the Services or use the Website. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as are applicable to the jurisdiction of India. Notwithstanding the foregoing, if you are below the age of eighteen (18) years, you may avail the Services provided by Raplap® through Your legal guardian in accordance with the laws applicable.

(ii) Raplap® reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any point of time without according to any reasons towards the same.

(iii) By visiting/using this website you undertake that you are prohibited from selling, trading, or otherwise transferring services provided by the website to the third party/parties, in any manner, whatsoever, except otherwise agreed by the website in written form.

(iv) You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to any other party.

III. User Account, Password, and Security:

(i) Raplap® makes the Services available to You through the Website only if You have provided Raplap® with the required User information and has created an account through Raplap ID and password or other log-in ID and password, which can include a facebook, gmail, yahoo IDs or any other valid email ID.

(ii) The Website requires You to register as a User by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Raplap® of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Raplap® cannot and shall not be liable for any loss or damage arising from/out of Your failure to comply with the terms and conditions. You may be held liable for losses incurred by Raplap® or any other user of or visitor to the Website caused due to authorized or unauthorized use of Your Account as a result of Your failure to keep Your Account Information secure and confidential.

(iii) The Website also allows/reserves its right towards the restricted access to the Services for unregistered Users.

(iv) You shall ensure that the Account Information provided by You in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.

(v) If You provide any information that is incorrect, inaccurate, not current or incomplete (or becomes incorrect, inaccurate, not current or incomplete), or Raplap® has reasonable grounds to suspect that such information is not true, inaccurate, not current or incomplete, Raplap® has the right to suspend or terminate Your Account, temporarily or permanently, as the case may be, and refuse any, or make it limited, and all current or future use of the Website (or any portion thereof).


(i) Raplap® plays a role of only a facilitator to the customers, facilitating its customers in placing the orders through the website and does not own any particular brand of the listed products and related services cited in the packages provided by us.

(ii) The Website provides a platform that facilitates the online services ( "Services") offered by Raplap's various affiliates/ registered merchants/ vendors/ service providers ("Vendor/s"), etc. The Services are offered to the Users through various modes which shall include, but not be limited to, providing or facilitating services related to Bakeware, Cake decorative, Chocolates (in various forms), Equipments, Ingredients, Packaging and disposables, Tools & Appearls that can be redeemed for various products and services, etc. The Vendors are the sellers of products and services on the Website will be solely responsible to you for the products provided or for redemption of any product(s) purchased by you through the Website in accordance to the terms agreed.

(iii) You acknowledge that Raplap® has the right to change or discontinue any Service at any time, without notice. You further acknowledge that Raplap® may add or modify the procedures, modes, processes or conditions of booking at any time to adapt to changes that Raplap® may make towards the Services. You agree that Raplap® shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the Services and undertakes to indemnify Raplap® towards the same.


(i) Subject to the express provisions of these terms and conditions, we own and control all the copyright and other intellectual property rights in our website and the material on our website.


(i) Subject to compliance with the Terms of Use, Raplap® grants you a non-exclusive, limited privilege to access and use this Website and the Services provided therein. You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by: (a) the Terms of Use; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

(ii) You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that you access on the Website in accordance with Terms and Conditions as provided.

(iii) You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Raplap®. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined herein), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.

(iv) You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. Raplap® disclaims all liabilities arising in relation to such offensive content on the Website. Further, you may report such offensive content in the manner, as the offensive content is, prescribed by writing to us on our mail id - info@Raplap.Com.

(v) If Website allows you to post and upload any material on the Website, You hereby undertake to ensure that such material is not offensive and is in accordance with laws applicable. Further, you undertake not to:

a) Defame, abuse, harass, threaten or otherwise violate the legal rights of others, in any manner, whatsoever;

b) Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;

c) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;

d) Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents/approvals/sanctions;

e) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

f) Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website); Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any Raplap® server, or to any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means;

g) Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of Raplap®, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;

h) Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;

i) Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section. Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website;

j) Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Raplap® or other third parties;

k) Conduct or forward surveys, contests, pyramid schemes or chain letters;

l) Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

m) Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

n) Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

o) Violate any applicable laws or regulations, for the time being in force, within or outside India;

p) Violate the Terms of Use including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere; and

q) Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

(vi) You agree that you are solely responsible to Raplap® and to any other third party for any breach of your obligations under the Terms of Use and for the consequences (including any loss or damage which Raplap® or its affiliates or its vendors may suffer for any such breach).

(vii) You agree and acknowledge that Raplap® is not the seller of the products and the services and Raplap® shall in no manner be deemed to be the seller of the products or services on this Website. Raplap® is only facilitating services to you from the various vendors by providing the Services to You.

(viii) You agree that Raplap® may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.

(ix) You may:

a) view pages from our website in a web browser;

b) download pages from our website for caching in a web browser;

c) print pages from our website;

d) stream audio and video files from our website; and

e) use [our website services] by means of a web browser,

f) subject to the other provisions of these terms and conditions.

(x) Except as expressly provided by or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

(xi) You may only use our website for your own personal and business purposes and you must not use our website for any other purposes.

(xii) Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

5. Unless you own or control the relevant rights in the material, you must not:

(a) Republish material from our website (including republication on another website);

(b) sell, rent or sub-license material from our website;

(c) show any material from our website in public;

(d) exploit material from our website for a commercial purpose; or

(e) redistribute material from our website.

6. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.


(i) Raplap® shall not be held liable to any of the customers in the event the Raplap® or its goods providers refuse to provide the service or goods to any customer for any reason. You undertake to indemnify Raplap® against all losses, claims and damages incurred by it due to any action taken by any of the goods or service providers towards the said refuse, for any reason.

(ii) You indemnify Raplap® the breach of any trademark or copyright or any other intellectual property rights infringement, in any manner, whatsoever.

(iii) Raplap®, at all times, shall be indemnified by You against all claims, losses and damages in respect of the content published by it either for misrepresentation or otherwise and Raplap® owes no responsibility for such contents due to the fact that You acknowledging it is the owner of such content and information provided in the Website.

VIII. Payment:

(i) While availing any of the payment method/s offered by us, Raplap® is not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

(a) lack of authorization for any transaction/s,

(b) or exceeding the preset limit mutually agreed by you and between your "Bank/s",

(c) or any payment issues arising out of the transaction,

(d) or decline of transaction for any other reason/s.

(e) Transaction of any voucher/products will take minimum of 2 working days.

(f) Raplap® reserves the right to hold any transaction in case they find transaction to be suspicious.

(ii) All payments made against the services on Raplap.com by you shall be compulsorily in Indian Rupees acceptable by the Union of India or in Currency as accepted or issued by the Government of India, as Raplap® does not accept any other form of currency with respect to the purchases.

(iii) Payment may be made by online payment mode such as Credit or Debit Card or by any other modes of online payment, as specified.


1. You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

2. You must not use data collected from our website to contact individuals, companies or other persons or entities.

3. You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.


(i) The limitations and exclusions of liability set out and elsewhere in a contract under these terms and conditions govern all liabilities arising under that contract or relating to the subject matter of that contract, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in that contract.

(ii) To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

(iii) We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

(iv) We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

(v) We will not be liable to you in respect of any loss or corruption of any data, database or software.

(vi) We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(vii) You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).


(i) Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) commence legal action against you, whether for breach of contract or otherwise.

XII. Termination:

(i) The Terms of Use will continue to apply untill terminated by either You or Raplap® as set forth below. If You want to terminate Your agreement with Raplap®, You may do so by (i) not accessing the Website; or (ii) closing Your accounts for all of the Services that You use, where Raplap® has made this option available to You.

(ii) Raplap® may, at any time, with or without notice, terminate the Terms of Use (or portion thereof, such as any individual Additional Terms) with You if: You breach any of the provisions of the Terms of Use, the Privacy Policy or any other terms, conditions, or policies that may be applicable to You from time to time (or have acted in a manner that clearly shows that You do not intend to, or are unable to, comply with the same); Raplap® is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful); The provision of the Services to You by Raplap® is, in Raplap's opinion, no longer commercially viable; Raplap® may discontinue, with or without reason, access to the Website, the Services (or any part thereof); or

(iii) Raplap® may also terminate or suspend all or a portion of Your account or access to the Services with or without reason. Except as may be set forth in any Additional Terms applicable to a particular Service, termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) deletion of Your materials and Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof); and (iii) barring of further use of the Services.

(iv) You agree that all terminations shall be made in Raplap's sole discretion and that Raplap® shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and Services.

(v) Notwithstanding the foregoing, these Terms of Use will survive indefinitely unless and until Raplap® chooses to terminate them.

(vi) If You or Raplap® terminates Your use of the Website, Raplap® may delete any content or other materials relating to Your use of the Website and Raplap® will have no liability to You or any third party for doing so.

XIII. Communications:

(i) You hereby expressly agree to receive communications by way of SMS, e-mails, etc., from Raplap® relating to Services provided through the Website.

(ii) A User can unsubscribe/ opt-out from receiving communications from Raplap® by intimating about the same to Raplap® through email.


(i) We may revise these terms and conditions from time to time.

(ii) The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. We may refrain from giving you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we publish in the required column. In any case, if you do not agree to the revised terms and conditions, you must stop using our website.


(i) You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

(ii) You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions, contrary to the interest of the website.


(i) If a provision of a contract under these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

(ii) If any unlawful and/or unenforceable provision of a contract under these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


(i) The terms and conditions are for our benefit and the website and its consumers/customers and are not intended to benefit or be enforceable by any third party.

(ii) The exercise of the parties' rights under a contract under these terms and conditions shall not be subject to the consent of any third party.


(i) A contract under these terms and conditions shall be governed by and construed in accordance with Indian law.

(ii) Any disputes relating to a contract or use of the website under these terms and conditions shall be subject to the [exclusive / non-exclusive] jurisdiction of the courts of India. In case of any dispute arises between both the parties the same shall be referred to arbitration by choosing an arbitrator by the mutual consent of the parties. In case of any dispute with regard to choosing of an arbitrator arises, both the parties shall choose an individual arbitrator of their choice and the said chosen arbitrators shall appoint an umpire to resolve the dispute. The place of arbitration shall be at Hyderabad and to be governed by the Code of Civil Procedure, 1908, Arbitration and Conciliation Act and other laws as applicable.


(i) You can contact us by writing to the business address given below, by using our website contact form, by email to info@Raplap.


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